If you would like to build a custom chatbot using JavaScript, you might be interested to know that Ania Kubów an expert in coding has created a new tutorial that takes you through a project to build a ...

Traditionally, sales and marketing teams have relied on tactics like lead capture forms, landing and generic web pages, and follow-up outreach to connect with and convert prospects to sales. This ...

Since ChatGPT and generative artificial intelligence (AI) hit the public consciousness in 2022, I've been exploring how well AI chatbots can write code. At first, the technology was a novelty, akin to ...

GUEST OPINION: With the dawn of the digital transformation era, companies are always looking for novel approaches to enhance customer experience at a lower cost of operations. The greatest development ...

The chatbot that launched 1,000 chatbots: We cover everything on the AI tool, from how it works and how to use it to some of its more controversial points. Barbara is a tech writer specializing in AI ...

Google just launched its Gemini AI model. Want to try it out for free? A version of the model, called Gemini Pro, is available inside of the Bard chatbot right now. Also, anyone with a Pixel 8 Pro can ...

With seemingly fewer friends posting to their main Facebook and Instagram feeds, Meta has introduced a new feature its users can talk to: an AI chatbot. The feature, named Meta AI, is rolling out to ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 7 years old. Customer service, even ...